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Author Topic: Class action law suit against Ford for 2004 Explorer  (Read 12027 times)

Offline mhern

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Class action law suit against Ford for 2004 Explorer
« on: September 08, 2006, 07:01:30 PM »
It looks like the 2004 Ford Explorer transmission problem is so bad that I think Ford should replace every transmission for that year.

Offline amberj002

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Re: Class action law suit against Ford for 2004 Explorer
« Reply #1 on: October 31, 2006, 01:10:44 PM »
Has anyone gotten the transmission problem fixed and had it stay fixed?  Seems like there are a lot of multiple trips for the same problem.

We just bought an 04 Eddie Bauer at the end of September.  Had it 9 days and had to take it in, they had it another 9 days to fix it.  To the dealers credit, they paid for all of it, but my fear is if it happens again that we will have to pay for it.  THe truck has 50,000 miles on it and only has a dealer 2yr/100,000 mile limited powertrain warranty.  I want to talk to my husband about trading it before we really get hosed. 

Offline hilton8r

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Re: Class action law suit against Ford for 2004 Explorer
« Reply #2 on: October 31, 2006, 04:11:46 PM »
I've never owned a Ford Explorer, but I've read time and time again about people getting screwed over. You are right though, the next one will be fixed on your dime... I have heard of people never experiencing the problem. I've heard of people who experience the problem and have had it fixed for good. If I were in your position, I would find out exactly what the dealer did to fix the problem. If there is a problem that is causing the transmission to prematurely wear out, it will continue to do so until the root cause of that problem is fixed... Did they overhaul the entire tranny, or just replace the worn parts? Based on what you find out from the dealer, you can decide what to do. You will have a much easier time selling it now than later if the the problem resurfaces... This is primarily a Dodge board, but I'll see if I can find/recommend a site that offers 'technical bulletins' or information to elaborate on what known problems are out there. Hopefully your issue falls into one of those categories and a solution might be offered. I had a problem with my Silverado and started looking at the bulletins. Then I called around and found a shop that recommended another shop that found a way to get my problem fixed under warranty. Persistence paid off... because I would have had to pay $2400 dollars to temporarily fix the problem otherwise. Now it's fixed right... Good luck.
2001 Chevy Silverado 3500 Dually 4x4 6.6L Turbo Diesel (DTD :->)
1994 Jeep Grand Cherokee Limited 4x4 390
1974 Plymouth Trail Duster 4x4 440
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Offline Diane K

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Re: Class action law suit against Ford for 2004 Explorer
« Reply #3 on: September 25, 2007, 10:10:30 PM »
I think Ford needs to own up to this disastrous mistake and they're not going to unless we pool together.  Anyone interested?  Contact me at Jbubba5@yahoo.com.

Offline IndyLynn

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Re: Class action law suit against Ford for 2004 Explorer
« Reply #4 on: February 21, 2014, 06:56:22 PM »
Another complaint for MAJOR transmission problems for the Eddie Bauer Ford
Explorer 2004. Bought it NEW from Dimension Ford dealer in Fort Wayne.
Indiana. And like thousands & thousands of complaints I've seen on the
internet, Ford CO. will NOT help any with the repair cost or have a recall
on their transmissions. I was an "ABSOLUTE" loyal Ford customer until now
and will never purchase another Ford of any kind unless Ford themselves
resolve this issue! They are very difficult to approach and will never
help with any problem unless made to. Like many explorer owners at about
80,000 to 100,000 miles transmission started acting up. First was the
hesitation when putting into reverse. Then it started hesitating and
going bam and jumping back when shifting into reverse. Took in and had
looked at at different times and kept hearing it was normal or no problem
was just aging. And now reverse completely out at a little over 100,000
miles and just so happens warranty is out also. Have always wanted to buy
American and support my country and local companies, but this is a huge
problem for thousands & thousands of customers and they refuse to do
anything to help us, so why should we be loyal to Ford anymore.  Have
researched many transmissions lately and its sad to say that the foreign
car makers transmissions & over all entire vehicles are holding up much
better and longer than American made Fords. Alto of times getting well
over 200,000 miles with little or no problems. I was hoping all of us
with the same problems could get together and "attempt" to get Ford to
recall the transmissions or at least a goodwill offer for repairs as we
have been loyal. If not guess Toyota will be getting a lot of new loyal
customers and our own home Ford dealerships will be losing revenue from
many of us. We as "loyal" customers kept them going while most of the
others went down with Detroit. Sad, extremely sad that this is now the
"American" company we have been loyal to for so long.